RCG Sydney
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Training Program For RCG Sydney Course

Responsible Gambling Services, or ‘RCG,’ is another term for providing Responsible Gambling Services. We use the term RCG Sydney like most people, including Liquor and Gaming NSW.

This RCG training is necessary for anybody who works in a gaming environment, including:

  1. Casino workers
  2. Gaming room attendants
  3. Security Officers
  4. Licensees
  5. Managers

You will be provided with a fun and educational one-day RCG training that will provide you with the information and abilities to acquire an NSW RCG certificate, allowing you to apply for your RCG picture card.=

You will learn about the impacts of gambling on communities, individuals, and families. You will also learn how to establish workplace regulations and how to identify those who have gambling problems.

RCG Sydney

Assessment

Students will take a short-answer paper-based and a multiple-choice test to check their abilities and knowledge and demonstrate proficiency across the course throughout the day.

Throughout the RCG course, students are given several chances to show their abilities and knowledge via evaluation and role play.

If students fail to complete all assessments successfully, they must rebook the RCG course at the full course price.

Certification

After receiving a competent mark, learners will be emailed a Statement of Attainment for SITHGAM001 Provide Responsible Gambling Services. RCG course certificates are sent to students, but physical copies are available for a charge. An interim/temporary RCG certificate issued by Liquor and Gaming NSW will also be supplied to the student. It will be valid for 90 days and can be used to begin employment.

An RCG competency card must be shown to operate in any licenced establishment after 90 days. When your competency card is about to expire, OLGR will send you an email with instructions on how to take a refresher course.

The interim RCG certificate must be submitted to a recognised Services NSW office to apply for the RCG competency card.

Program of Instruction

The RCG training will teach you the information and skills needed to provide responsible gambling services.

The RCG course will cover the following topics:

  • Addiction Prevention Techniques
  • Gambling regulations Legislative framework
  • Students must bring a pen, paper, a form of picture identification if preferred, and comfortable clothes.

This curriculum is made up of three parts:

  • Evaluation of both knowledge and skills
  • Practical classroom instruction
  • Classroom theory instruction

You must be at least 16 years old to finish the RCG Sydney course; however, you cannot utilise this qualification until you are 18 years old. For more information, visit the website.

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